Insights

Gain valuable insights from transformation, technology, digital, people, regulatory, and customer experience.

Business Transformation is the new buzzword.

It's a CEO agenda item, so everyone is discussing it. EY's CEO Outlook Pulse Survey from January 2024* further underscores the widespread...

Apr 10, 20243 min read

ONDC is a government-backed initiative that aims to democratise digital commerce. You can read more about it here. A buyer network...

Apr 5, 20242 min read

ONDC stands for Open Network for Digital Commerce. It is part of the Indian government’s digital public infrastructure (DPI) strategy,

Mar 21, 20243 min read

Notably, the technological landscape has remained a focal point of significant developments worldwide.

Dec 29, 20233 min read

The future of GPTs and AI, in general, appears promising. Ongoing research focuses on making these models more accurate, efficient, and less

Nov 20, 20232 min read

This article delves into the importance of escalation management in companies, outlining its key benefits and roles in maintaining

Nov 16, 20232 min read