Apr 103 minTransformation Management ProcessesBusiness Transformation is the new buzzword.It's a CEO agenda item, so everyone is discussing it. EY's CEO Outlook Pulse Survey from January 2024* further underscores the widespread...
Apr 52 minTransformation Management ProcessesBanks as ONDC buyer network participantsONDC is a government-backed initiative that aims to democratise digital commerce. You can read more about it here. A buyer network...
Mar 213 minTransformation Management ProcessesONDC | Open Network For Digital Commerce ONDC stands for Open Network for Digital Commerce. It is part of the Indian government’s digital public infrastructure (DPI) strategy,
Dec 29, 20233 minTransformation Management ProcessesNotes on Technology for BFSI in 2024 Notably, the technological landscape has remained a focal point of significant developments worldwide.
Nov 20, 20232 minTechnology and ImplementationsGenerative Pre-trained Transformers (GPTs)The future of GPTs and AI, in general, appears promising. Ongoing research focuses on making these models more accurate, efficient, and less
Nov 16, 20232 minCustomer Journeys and ExperiencesThe Subtle Lessons on Escalation ManagementThis article delves into the importance of escalation management in companies, outlining its key benefits and roles in maintaining