Sep 9, 20224 min readCustomer Journeys and ExperiencesBreaking the silos - but who will do it!While there are different types of silos, we will discuss a few types with examples here and also on how organizations get into this mode?
Sep 8, 20223 min readExperiences from Execute PracticesHow to hire the right consulting firm for your BFSI business? A good consulting firm can create huge value for a BFSI business. The hardest part though is to find the right one! While this is not an...
Aug 31, 20225 min readCustomer Journeys and ExperiencesIn any race or process the last mile is the hardestFor customer journeys involving a combination of technology and manual processes, the last mile is always the hardest and makes the orgs...
Aug 18, 20223 min readTransformation Management ProcessesUnderstanding the role of automation in financial services The best RPAs are simple at heart. What makes an RPA great is execution. Read more to understand the role of RPAs in financial services.
Aug 11, 20224 min readTechnology and ImplementationsUnderstanding the role of AI in financial services Artificial Intelligence will dramatically change financial services. How can AI help a bank or an NBFC leapfrog into a digital-first world?
Aug 8, 20224 min readTransformation Management ProcessesLearning Transformation experiences from Other IndustriesThe company went through some soul searching and took up the transformation journey basis the areas it had identified for change.