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Insights
Gain valuable insights from transformation, technology, digital, people, regulatory, and customer experience.
Nov 11, 20226 min read
The second part in the series: Qualities of a good leader!
So in the last article, we discussed the qualitative aspects of leadership. Now we will discuss and describe the qualities of a great...
Nov 8, 20225 min read
How do financial institutions improve financial inclusion?
Financial inclusion refers to the efforts made by governments and societies to ensure that basic financial products are accessible to all.
Nov 1, 20223 min read
Innovation in contact centre for financial institutions
Call centres are usually focused on managing outbound and inbound calls for an organization. Solely focused on voice-based calls,
Oct 27, 20227 min read
Many facets of leadership - let us get serious!
What was more interesting for me was the similar words that were thrown along with the search on leadership and those included: guidance,
Oct 20, 20223 min read
Build a skilled tech company for now - an approach paper
According to a 2019-2020 Global Skills Gap Report, 84 per cent of the candidates feel that their knowledge has become obsolete.
Oct 19, 20224 min read
How marketing cloud can help financial institutions
In today's world, BFSI companies need to identify a digital marketing strategy that ensures they continue to have their users’ attention.
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